Accessibility for visitors
The Hamburger Kunsthalle views it as a matter of course to provide all visitors with access to artworks and events.
Visitors with reduced mobility can be assured of wheelchair-friendly access to all collection and exhibition galleries as well as the event spaces, The Cube restaurant and Das Liebermann café. Toilets for visitors with disabilities are located in both the Lichtwark-Galerie and the Galerie der Gegenwart. Wheelchairs are also available free of charge. If required, please reserve one by calling customer relations.
Parking spaces for people with reduced mobility can be found at the entrance behind the Galerie der Gegenwart in front of the railroad crossing (free of charge) and in the underground car park of the Galerie der Gegenwart (subject to a charge).
Phone hours:
Mon–Thu 10 am – 4 pm
Fr 10 am – 2 pm
Outdoor Accessibility
The PDF file OUTDOOR ACCESSIBILITY gives an overview of wheelchair access to the Hamburger Kunsthalle in the outdoor area.
Indoor Accessibility
The PDF file INDOOR ACCESSIBILITY gives an overview of wheelchair access in the interior of the Hamburger Kunsthalle.
In order to ensure accessibility to the museum and its collection, we have compiled here information on how to get to the museum and the dimensions of its various spaces. We will be happy to assist you with any further questions. Please contact customer relations.
Outreach
People with disabilities can take advantage of many inclusive offerings at the Hamburger Kunsthalle. On request, we can gear any activity from our educational programme (whether guided tour, museum talk, art course, children’s birthday party or holiday programme) to the special needs of individual visitors or groups. Specially trained art educators will work with you to develop appropriate themes for individual communication.
Just get in touch with us! We are happy to accommodate individual needs.
Skype: museumsdienstHH
FaceTime: museumsdienstHH@icloud.com
Fax: +4940427925324
How to find us
Here you will find descriptions of three different routes to the Hamburger Kunsthalle (geocoordinates for BlindSquare, maps for Google Maps, Navigon, TomTom). Descriptions of these routes of varying complexity are available to you as text, mp3 and MyWay Classic route.
Geocoordinates for BlindSquare Maps for Google Maps Navigon TomTom
1. Directions
From the »Kunsthalle« bus stop (bus 112, direction Landungsbrücken/Altona Neumühlen) via the intersection Ferdinandstor to the north-west end of the Kunsthalle (with guidance system, one traffic light, one staircase or ramp).
Directions as Audiofile (in German)
2. Directions
From the »Kunsthalle« bus stop (bus 112, direction Steinstraße/ Hammerbrook/ Osterbrookplatz) along Glockengießerwall and across the intersection to the north-west end of the Kunsthalle (with guidance system, one traffic light, one staircase or ramp).
Directions as Audiofile (in German)
3. Directions
From the main station, crossing Glockengießerwall twice along a row of houses (no guidance system, three traffic lights).
Directions as Audiofile (in German)
4. Directions
From the main station via the taxi turning area and then via Ernst-Merck-Straße (without crossing Glockengießerwall, no guidance system, one traffic light). We offer a route file that can be imported into the MyWay Classic app for iOS and then navigated via a MyWay Classic route.
Note on the HVV app
In the HVV (Hamburg public transport) app, you can enter mobility details under “Options”, for example if you are in a wheelchair. For current information on elevators, just use the overview of the bus stops: hvv – Haltestellen.
In addition, our mobility partner MOIA transports people with a disabled pass free of charge and also has vehicles equipped for wheelchairs. There is a MOIA stop right outside the Hamburger Kunsthalle.